Perhaps the most critical communication skill. Speak up (when needed) and be brief. Be ready to tackle an issue and use as few words as possible to say what you need. Everyone will appreciate it. If it’s urgent, talk face-to-face (or call). This gives all sides the opportunity to ask questions and better understand the […]
Errors Are Inevitable
Errors are inevitable in our daily, complex, and complicated lives. We should try reducing their occurrence. But it is hard to avoid them. Best to expect them, make allowances for them, and not waste time being surprised or disappointed when they eventually happen. And they will happen. The lesser the drama, the more we can […]