Category: Managing Humans

It’s A People Thing

A few years back, I started at a new company to lead a team that operated in complex and dangerous environments. I wasn’t there to be an expert. I was there to be a conduit for getting good results through a team of experts. To seek common ground in opposing views, and use that to […]

Speak Up and Be Brief

Perhaps the most critical communication skill. Speak up (when needed) and be brief. Be ready to tackle an issue and use as few words as possible to say what you need. Everyone will appreciate it. If it’s urgent, talk face-to-face (or call). This gives all sides the opportunity to ask questions and better understand the […]