Sometimes we see emails or text messages that read, “Please [do X].” It’s almost always a mistake to use this approach – we’re demanding someone do something rather than asking them to. Doing this is most problematic between peers, colleagues of equal rank. Adding please to your demand isn’t more polite or professional. It’s a […]
Category: Managing Humans
It’s A People Thing
A few years back, I started at a new company to lead a team that operated in complex and dangerous environments. I wasn’t there to be an expert. I was there to be a conduit for getting good results through a team of experts. To seek common ground in opposing views, and use that to […]